Documents · Data

Your Data Rights

How a participant, a parent or a director gets data out, corrected or deleted.

In short

Write one email. We answer within 5 days and finish within 30.

Most requests are faster through the organization, which can act in the cabinet immediately.

No fee, no form to fill in, no reason required for deletion.

1.Who to ask
For participant data the organization is the controller, so the fastest route is the camp, school or hotel itself: a director can view, correct and delete in the cabinet the same minute.
1. 1.1If you would rather write to us, do: privacy@findndo.app. We route the request instead of bouncing it.
2. 1.2For data FND holds as a controller, such as a demo booking or an invoice, write to us directly.

2.The rights themselves

Right	What it means here	How
Access	A copy of everything tied to the account, in a readable file	Ask the organization or write to us
Rectification	Correct a name, username or interest	Editable in the app; staff can fix the rest
Erasure	Delete the account and everything cascading from it	In-app account deletion, or one email
Restriction	Freeze processing while a dispute is resolved	Write to us; we suspend rather than delete
Portability	The same copy as access, in a machine-readable format	Write to us
Objection	Object to processing based on legitimate interest	Write to us with the reason
Withdraw consent	Where the organization relied on consent, take it back	Tell the organization; revocation is immediate

3.How fast
We acknowledge within 5 calendar days and complete within 30, the GDPR deadline. If a request is complex enough to need the extension the GDPR allows, we say so with a reason before day 30, never after.
4.Proving who you are
We verify identity proportionately: usually by confirming the request from the address already tied to the account, or through the organization that verified the participant in the first place. We do not ask for an identity document to answer a routine request.
In plain words
We will not demand a passport scan to delete an account. Asking for more data to honour a privacy request is its own kind of failure.
5.Requests about a minor
A parent or guardian may exercise these rights for a child. The organization holds the relationship and normally confirms the link between parent and participant; we act on its confirmation. See /children.
6.If you are not satisfied
Tell us first, because most of it is fixable. You can always complain to the Belgian Data Protection Authority, or to the supervisory authority of the country you live in. Details are at the bottom of this document.

Issued by

FND (Find 'n Do)

Belgium

Supervisory authority

Gegevensbeschermingsautoriteit / Autorité de protection des données

Need a countersigned copy, a filled-in vendor questionnaire, or a clause explained? One email, one business day.