Terms of Service

Last updated: July 2026

Who we are

FND (Find 'n Do) is built and operated from Belgium. Contact: hello@findndo.app.

The service

FND is a verified-only activity platform for organizations (camps, hotels, schools): an iOS app for participants and staff, plus a web cabinet for directors. FND Web for participants is in development.

Accounts and access

Participant access requires physical presence at a partner organization and verification by its staff. Organizations are responsible for the staff they approve.

Payment

Organizations pay by card through Stripe Checkout. Passes are one-time purchases for a fixed term (a session or a year) — nothing auto-renews and there are no hidden charges. We do not sell by invoice. The only alternative to a card payment is a written partnership agreement, on terms agreed individually.

Refunds

A first purchase can be refunded within 14 days if the pass has not been materially used. Refunds are one per organization: after a refund, any later purchase is final. We may decline a refund where we see abuse — repeat purchase-and-refund cycles, a pass consumed by a live season, or a violation of these terms. The full policy is published at /refunds.

Acceptable use

No harassment, no impersonation, no content that doesn't belong at a camp. Reports are reviewed; repeat offenders are restricted automatically.

Liability

FND supports supervision, it does not replace it. The organization remains responsible for the safety of its participants.

Data processing

For GDPR purposes the organization is the controller and FND the processor of participant data. Our Data Processing Agreement is part of these terms; a countersigned copy is available on request.

Changes

We may update these terms; material changes are announced to partner organizations in advance.

All documents in one place: /documents